Raleigh Bikes + Diamondback Bikes and accessories, delivered to your home.
Quick Jump To:
Shop with confidence.
FAQs
Assembly?
All our bicycles are delivered 85% assembled in a box. To ensure your safety, and for legal reasons we require that your purchase be assembled and adjusted by a trained competent cycle mechanic before use. You must seek professional advise before using the product. As the owner of this product you are solely responsible for the cost of correct assembly and properly maintaining it in a safe operating condition. Activities such as "wheelies", stunt riding or jumping constitute misuse and will invalidate any guarantee that may be offered. We will not accept any third party costs involved whatsoever in maintaining, assembling replacement or returning back to base the product.
Every model has an "Inside Leg Range" listed, simply choose the size that suits you best.
The size guides below are for guidance only and should not be taken as accurate, you must try the bike size first in your local shop before buying online to ensure the correct fit. If you find the bike is unsuitable after delivery due to its size you cannot cancel/return your order. Please email us if you require size guidance: sales@mailorderbikes.com
If you haven't stopped growing: when you are sitting on the bike, with the seat at its lowest point, the balls of the feet should just touch the ground. This should give your child 2-3 years out of the bike.
If you have stopped growing: Try to adjust the seat height so that the balls of your feet just touch the ground. Some people prefer the seat higher if they are going on longer rides and wish to stretch their legs, alternatively if you are starting and stopping frequently or are not very confident at cycling you should try to have your feet flat on the ground.
Before you buy we suggest you go to your nearest Raleigh dealer and size yourself.
If a bike is shown with a seat suspension post this can raise the lowest possible seat height by 3 inches so factor this into your measurements when you choose your size.
Where do you deliver to?
We deliver to
UK mainland
Isle of Wight
Isle of Man
Scottish Isles
Channel Islands
Republic of Ireland
Northern Ireland
How much is delivery?
Standard UK Mainland Delivery £17.50 per Bike
Standard UK Mainland Delivery £7.50 per Order for Accessories, Clothing, Tyres and Components.
For more detailed delivery options add your item to the shopping basket and review shopping basket contents.
How long does delivery take for bicycles?
We strive for a minimum of 4 working days to deliver your bicycle if you are a Mainland UK customer. Elsewhere can take up to 2 weeks from date order is placed. You may specify your prefered delivered day when you place your order. Delivery is on weekdays only; your signature will always be required. If the product is not in stock you will be notified of the delay. Delivery can be any time between 9am and 5pm and we will always try to deliver on time but in the unlikely event of your bike being undelivered please allow 1 business day before contacting us. This will give us time to update our courier records! If possible have the bike delivered to your work so you don't have to take time off. We do have a saturday delivery option for Mainland UK customers, this costs £25 per order and is non-refundable if the item arrives later than the date requested.
How long does delivery take for Accessories?
Usually, and we will strive for a minimum of four days to deliver your goods if you are a mainland UK customer. Delivery elswhere can take an extra 7 days.
Can I Have an extra Discount?
To get a discount code you have to send us an email on the contact form to see if you are eligible. If you work for a company/organisation with over 10 staff/members we can offer you a discount code off your order. Just ask using the contact form and send your company/charity/organisation details and the number of employees/members. We are always happy to help! sales@mailorderbikes.com
Promotional Codes?
Please input your Promotional Code at Check Out. You will need to insert the code and then hit the "Recalculate" button to redeem your discount. Please note that discount codes cannot be used in conjunction with any other offers.
How do I order?
Use the "Buy It Now" button shown on each product’s page. Once you have finished selecting all your purchases click the "Review Shopping Basket Contents" tab at the top of the page, then you may "Place Order".
How do I pay?
Please submit your credit/ debit card details via our secure server. 128-bit encryption is used to protect your details. We accept Visa, Mastercard and Switch cards.
01273 596368 (ASK TO BE PUT THROUGH TO MAILORDERBIKES.COM). 9am to 4pm monday-friday.
Or call us on 07976 283745 (24 hours a day - 7 days a week for urgent enquiries).
Who We Are
For over 30 years our family run business RCC Southern Ltd have delivered bikes and accessories to households and businesses across the country. No matter how big or small your order is we guarantee excellent service.
Are my details safe?
Yes, and you can trust us that they will not be passed onto any third parties.
Product Specification
As with any product, specification is subject to change without prior notification. You are advised to confirm current specification before buying.
download
adults bike build instructions (PDF 221kb)
